Once you’ve found someone who’s a fit, there are a few things to remember.
Shopping Around Is Okay – In Fact, They Want You To
Why would a general contractor want you looking into the competition?
Because they want happy clients. And if you’ve really done your homework and still decided to choose them, you’re less likely to second-guess yourself once the work has begun. Look for a fair price, not the lowest bid. Remember you are buying a service, hiring someone that can advise you about what is needed to remodel a home for aging in place.
So look around. Make sure you truly feel comfortable with a contractor before getting started.
Change Orders Happen
Many people find it difficult to trust contractors for the same reason it’s hard to believe in auto mechanics. You feel like you know just enough to worry that you’re being cheated.
This is a totally understandable fear. After all, it’s both your money and your home. And no one likes feeling as if they have no control over a situation.
Unfortunately, this is exactly how you might feel if you start getting change orders from your contractor – along with the price hikes that accompany them.
But there’s something you should understand. Good general contractors hate change orders, too.
They know how change orders make clients feel. They work hard to account for all possible work in their contract to avoid having to issue a change order.
Unfortunately, though, it isn’t possible to prepare for everything. Even the most thorough project manager sometimes encounter surprise issues in the course of a job.
If you’re hit with a change order, you should absolutely ask your contractor about it. And you should expect a clear, rational answer. But please don’t accuse them of trying to cheat you.
Remember, there’s a reason you were so thorough yourself when choosing a contractor. You wanted someone you believed in. Someone you trusted.
Contractors who routinely falsify change orders to jack up the bill don’t stay in business long. Trust yourself and your vetting process.
They Want You to Be Specific and Exacting
You may feel like you’re being annoying if you come to a remodeling contractor with a 99-point plan that details exactly how you want everything to happen. Or if you’re continually making phone calls for changes and fixes during the home renovation.
This can slow a job down, and lead to cost revisions that were not planned for in the original proposal. But good contractors would rather you be specific about what you want – and what you don’t like.
Why?
Because doing things right the first time or fixing issues for clients while the job is still ongoing is way to earn satisfied customers.